Who we are.

 

It is our promise to create opportunities for people and business to achieve beyond their ambitions with compassion, understanding and respect. We do this by creating lasting connections for people and businesses to thrive and inspire a future of shared success.

What motivates us is our shared purpose to empower people to promote progress and create positive change.

Since 1981, we have been delivering office and engineering recruitment services to Wigan and the North West. With partnership at the heart of everything we do, we have built a trusted local recruitment brand to create lasting value to your business and your career.

What we do

We live by four guiding principles.

Do the right thing, always.

We’re determined to always do the right thing and at the heart of everything we do is honesty. We work in partnership with an authentic and open approach.

Total transparency is not only what you can expect but what everyone deserves.

We want to help each other, and our customers be amazing, because we’re in this together.

We’re curious and keep learning, so that we can be better informed to be better for our customers.

Be compassionate & consistent.

We appreciate that communication starts with listening and understanding. We care about each other and our customers and treat everyone with kindness. It’s compassion that builds trust and we thrive on the trust we’ve earned from the relationships that we’ve built over time.

Consistency underpins everything we do because how we get things done is as important as outcomes. We’re proud and humbled to be approachable and relatable people, doing our best for our customers and each other.

Be clear and add value.

We want to create positive experiences and wildly successful customers because we’re committed to adding value in every way we can. We communicate clearly and manage expectations up front because we appreciate that uncertainly leads to frustration.

We take the time to understand everyone’s views and needs and share our local market and sector knowledge with our customers, so that each engagement is founded on mutual trust and respect.

Love what you do and have fun.

We love what we do! We start each day excited to make a positive impact on people’s lives. We’re motivated by each other and get a thrill our of our customers’ success and being part of their journey.

We care about building relationships that last well past outcomes and we never lose sight of the value of taking a moment to appreciate each other. We laugh, have fun and share the joy, because being happy is good for everyone.

Meet the team.

  • Naomi Walsh
    Naomi Walsh

    Branch Manager

  • Naomi Walsh

    Branch Manager

    Our Branch Manager, Naomi has been the perfect fit for our team at Intro Recruitment, bringing her vast expertise and business knowledge with her. Naomi wears many hats within her position as Manager, no job is too big or too small. It is her mission to ensure smooth sailing and to make our metaphorical boat row faster! When not working as ship captain, Naomi is equally as busy spending time with her two teenage children, horses and the family dogs!

  • Roxanne Gilman
    Roxanne Gilman

    Business Development Executive

  • Roxanne Gilman

    Business Development Executive

    Meet Roxanne, our bubbly Business Development Specialist.  Over the years she has achieved an enviable reputation of building solid relationships with clients from SME’s through to international organisations and is the first port of call for many clients when they have a vacancy. When Roxanne isn’t busy helping  our clients she can usually be found practising her hot yoga, mountain climbing or snuggled up on the couch with her beloved cat Salem

  • Ashley Holding
    Ashley Holding

    Management Accountant

  • Ashley Holding

    Management Accountant

    Ashley has been an essential part of the Intro Team since 2015; starting as a part time accounts assistant and quickly progressing up to the role of management accountant over the years. Ashley manages the day to day running of the back office from invoicing and payroll to compliance. When she is not being a financial whizz, you can usually find her at a concert, at festival with friends or at home binge watching the latest series on Netflix.

  • Craig Hughes
    Craig Hughes

    Recruitment specialist

  • Craig Hughes

    Recruitment specialist

    Craig is now back at Intro after a 4 year hiatus and has been in the recruitment industry for over 12 years. He started his career in IT recruitment and now specialises in permanent commercial; finding impossible to find candidates for happy clients all over the UK.

    When not in the office, Craig is run ragged by his 4 year old daughter and spends most of his time watching his beloved Liverpool F.C as a season ticket holder. When not at his laptop, Craig watches a lot of football on the tv much to the annoyance of his girlfriend.

  • Chris Jones
    Chris Jones

    Managing Director

  • Chris Jones

    Managing Director

    Meet Chris, former MD of Intro Recruitment, devoted husband and father and grandfather to 4 grown daughters and 6 independent and spirited grandchildren.

    Chris mastered his craft in the manufacturing sector before launching a successful clothing manufacture business spanning 13 years, growing to 150 employees across 3 factories.

    In the late 80’s, Chris joined Intro and collaborated with Maureen for 3 decades to develop, sustain and grow Intro’s engineering and office recruitment business, to support local companies across Wigan and the North West, scale their talent teams. He dedicated his attention to developing finely tuned financial, compliance and policy processes and systems, central to Intro’s long-established and trusted reputation.

    Chris, now semi-retired, still plays an active role in advising Intro’s modern leadership continue their legacy of creating lasting connections for people and businesses to thrive and inspire a future of shared success. But he gets to spend a bit more time on his personal pursuits that favour enjoying the outdoors, land and sea, by foot, two wheels or four.

  • Charlotte O'Hare
    Charlotte O'Hare

    Recruitment consultant

  • Charlotte O'Hare

    Recruitment consultant

    Our commercial recruiter, Charlotte, has a wealth of knowledge in the industry and a genuine passion for recruitment. Charlotte is the go to gal in the office whenever you need a laugh! Just don’t ask her how to use a compass, we soon discovered she will have you walking around in circles! When not in the office, Charlotte is usually hosting garden parties or cosying up with her partner and pooch to binge watch a good series.

  • Danielle Tilbury
    Danielle Tilbury

    Office and administration recruitment consultant

  • Danielle Tilbury

    Office and administration recruitment consultant

    Leading our Office division Danielle has a real eye for detail in this field. Having worked in a variety of Administration, Finance and Account Management roles herself, she’s a natural at finding the perfect match and truly understanding Clients and Candidates alike. Danielle is massively goal-orientated with the mission to visit at least one new city every year, whilst also taking on the role of super-mum and hiking with her family. All of this needs to be fuelled with something else that Danielle loves…FOOD!

  • Maureen Urquhart-Jones
    Maureen Urquhart-Jones

    Founder

  • Maureen Urquhart-Jones

    Founder

    Meet Maureen, founder of Intro Recruitment, loving mother to 4 grown daughters and proud grandmother to 6 adorable (and headstrong) grandchildren.

    Through her delivery of authentic and lasting value and 40 years of recruitment experience, supporting local businesses across the North West scale their office and engineering talent teams, Maureen has developed and nurtured her reputation as a trusted recruiter. Her winning combination is her warm and open approach and unwavering commitment to doing the right thing.

    Now in semi-retirement, Maureen supports Intro’s new leadership serve the local Wigan and great North West community, as they continue to create opportunities for people and business to achieve beyond their ambitions with compassion, understanding and respect.

    She also gets to spend more time honing her Pilates and yoga skills and loves all things Scandinavian.

  • Jade Waite DipRP
    Jade Waite DipRP

    Engineering Recruiter

  • Jade Waite DipRP

    Engineering Recruiter

    Meet Jade, our dedicated specialist within the engineering division with 8 years of experience under her belt. She is positively our go-to source of Recruitment knowledge and one of the most organised people you are ever likely to meet. When Jade isn’t going above and beyond for clients and candidates, she’s pampering her 4 legged friend, Duke.