Sales Order Processor.

Location Preston

Contract Permanent

Salary £18.5k-20k

Ref 3422

Focus on the day-to-day management of the company’s own e-commerce websites, eBay and Amazon accounts in addition to supporting all other business sectors.

What’s in it for me?

  • Working for well-established, well-known, and fast-growing company
  • 23 days holiday, plus the standard 8 Bank holidays
  • Genuine career opportunities for the right candidate
  • Year end bonus – based on company overall performance
  • Free parking

Daily Duties

  • Processing orders for customers with a focus on ecommerce (amazon and ebay) accounts.
  • Monitoring and responding to customer enquiries by phone, email, social media platforms
  • Working closely with eCommerce and Marketing teams to create, implement & maintain content across e-commerce platforms
  • Helping to achieve online sales targets whilst optimising profit margins
  • Liaising with other departments within the business to ensure a smooth and pleasant customer experience.
  • Following customer orders through to completion.
  • Monitoring competitor activity to ensure that the platforms compete competitively in terms of pricing and performance
  • General office duties such as answering the phone and providing support to other members of the customer service team.
  • Providing reports and analysis support to the sales team & other duties assigned by the management

What skills do i need?

  • Keen interest in e-commerce
  • Preferred but not essential in listing products and selling on Amazon FBA and Ebay
  • Excellent customer service skills and attention to detail
  • Strong IT and data analytic skills using Excel
  • Experience in using Oracle ERP – Not essential but it’s a bonus.

Working hours

Between 08.30am – 5:00pm Monday- Friday

(Minor adjustment to Start & Finish time due to Covid-19)

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